_About 阀阀 阀阀 Global Customer Service. To maximize your success. Our business does not end with the sale of a robot. We o昀昀er a wide range of services for the robot, stretching from the decision phase for automation to training, pro- gramming, maintenance and refurbishment of used machines. All the products o昀昀ered by Customer Service have been designed with one goal in mind: maximizing your success. We exercise our passion and enthusiasm to this end. We are always there for you – whether you need technical assistance or advice on the optimal maintenance philosophy or production optimization. Hotline Hotline The 阀阀 Hotline provides expert assistance for technical challenges regarding the robot. A globally standardized ticket customerservice@阀阀.com system enables seamless collaboration, no matter where the robot is located. Use my.阀阀.com in conjunction with the 阀阀 Hotline for an even faster response time and greater transparency. Consulting Consulting Our Customer Service consultants will advise you individually on site and deliver customized solutions that meet your exact customerservice@阀阀.com requirements. With the right answers regarding spare parts, maintenance, programming & optimization as well as retro- fits, the consultants ensure your success. Self-Service with my.阀阀 www.my.阀阀.com My.阀阀.com is a powerful self-service platform. Registering your robot fleet gives you access to tailored product docu- mentation and the Xpert database for fault analysis including valuable work instructions. Beyond this, my.阀阀 links your robot fleet to the 阀阀 marketplace – thus making the search for the right spare parts or available services a breeze. Product portfolio_Global Customer Services 176_177